ABOUT US
Hi, I’m Casey Lapp—Licensed Massage Therapist, Certified Lymphatic & Medical Massage Therapist. I specialize in post-op care, lymphatic drainage & clinical bodywork, creating a space where you feel supported & restored. *POLICIES: 24-hr notice required. Late cancels = 50% fee. No-shows = 100%. *Weekend & holiday appts incur a 15% premium rate.
CANCELLATION POLICY
Cancellation & No-Show Policy To respect both your time and mine, Body Remedy enforces the following cancellation policy: • Cancellations made with less than 24 hours’ notice will be charged 50% of the scheduled service fee. • No-shows will also be charged 50% of the scheduled service fee. In addition, Body Remedy has a 3-strike policy for repeated late cancellations or no-shows. After 3 occurrences, you will be required to pay a 50% non-refundable deposit to secure any future appointments. This policy ensures fairness to all clients and allows availability to be better managed. Thank you for your understanding and cooperation.